Guarantee
SkinFix, Virasoothe & Grans Remedy have a full one year money back guarantee. If you are not happy, for any reason, send it back and you will get a full refund of the purchase price, including shipping.
Security
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption. The storeowner sees none of your credit card information
Privacy
We take your privacy very seriously. The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Delivery Times & Shipping
We will process your order within 2 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. Please allow upto 3 days for delivery domestically, or 4 - 9 days internationally. All International orders are sent via NZ Post Airmail. Please
click here for an external link to NZ Post for target delivery times.
Customs in some countries charge duties/customs on imported goods. SE can take no responsibility for these charges, or advise what they may be. Please check with your customs department if you have any concerns.
Please Contact us if you have any questions or concerns
